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Huriven

Financial Model Building

Privacy Policy

Your privacy matters to us. This policy explains how Huriven collects, uses, and protects your personal information when you use our financial modeling platform.

Last Updated: January 15, 2025

Information We Collect

When you interact with Huriven, we collect various types of information to provide you with our financial modeling services and improve your experience on our platform.

Personal Information

Name, email address, phone number, billing address, and professional details you provide during account creation or when contacting our support team.

Usage Data

Information about how you use our platform, including pages visited, features accessed, time spent on different sections, and interaction patterns with our tools.

Technical Information

Device information, IP address, browser type, operating system, referring URLs, and other technical details necessary for platform functionality and security.

Financial Model Data

Information and data you input into our financial modeling tools, including spreadsheets, calculations, and custom models you create within our platform.

How We Use Your Information

We process your personal information for legitimate business purposes and to fulfill our contractual obligations. Your data helps us deliver better services and maintain platform security.

  • Provide access to financial modeling tools and educational resources
  • Process payments and maintain billing records for subscription services
  • Send important updates about your account, service changes, and platform improvements
  • Offer customer support and respond to your inquiries and feedback
  • Analyze platform usage to improve features and develop new financial modeling capabilities
  • Ensure platform security and prevent unauthorized access or fraudulent activities
  • Comply with legal requirements and regulatory obligations in Canada
  • Conduct research and development to enhance our financial modeling tools

Data Sharing and Third Parties

We're selective about who we share your information with. We only work with trusted partners who help us provide better services while maintaining strict privacy standards.

Service Providers: We share data with payment processors for billing, cloud hosting services for data storage, and analytics providers to understand platform usage. These partners are contractually bound to protect your information.

Legal Compliance: We may disclose information when required by Canadian law, court orders, or to protect the rights and safety of our users and platform integrity.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.

We never sell your personal information to third parties for marketing purposes or share your financial model data with competitors or unauthorized parties.

Your Privacy Rights

Access Your Data

Request a copy of all personal information we hold about you, including account details and usage history.

Correct Information

Update or correct any inaccurate personal information in your account through your profile settings or by contacting us.

Delete Account

Request deletion of your account and associated personal data, subject to legal retention requirements.

Restrict Processing

Limit how we process your information while maintaining essential platform functionality and security measures.

Data Portability

Export your financial models and account data in a commonly used format for transfer to another service.

Withdraw Consent

Opt out of optional data processing activities like analytics or marketing communications at any time.

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and organizational safeguards.

Technical Safeguards: We use industry-standard encryption for data transmission and storage, secure server infrastructure hosted in certified data centers, regular security audits, and multi-factor authentication options for account access.

Access Controls: Our employees and contractors have access to personal information only when necessary for their job functions. We conduct background checks and provide privacy training to all staff members.

Incident Response: In the unlikely event of a data breach, we have established procedures to contain the incident, assess the impact, notify affected users within 72 hours, and work with relevant authorities as required by Canadian privacy laws.

While we implement strong security measures, no system is completely immune to threats. We encourage you to use strong passwords and keep your account credentials confidential.

Data Retention Periods

  • 1

    Active Account Data

    Personal information and financial models are retained while your account remains active and for 30 days after account closure to allow for reactivation.

  • 2

    Billing Records - 7 Years

    Payment information and invoices are kept for seven years to comply with Canadian tax and accounting regulations.

  • 3

    Support Communications - 3 Years

    Customer service emails and chat logs are retained for three years to maintain service quality and resolve ongoing issues.

  • 4

    Analytics Data - 2 Years

    Aggregated usage statistics and platform analytics are kept for two years to guide product development and improvements.

International Data Transfers

Huriven operates primarily within Canada, and we store most user data on Canadian servers. However, some of our service providers may process data in other countries with adequate data protection laws.

When we transfer data internationally, we ensure appropriate safeguards are in place, including standard contractual clauses, adequacy decisions, or certification schemes that provide equivalent protection to Canadian privacy standards.

You have the right to obtain information about the specific countries where your data is processed and the safeguards that protect your information during these transfers.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These small data files help us remember your preferences, maintain your session, and analyze how you use our services.

  • Essential cookies required for platform functionality and security
  • Preference cookies that remember your settings and customizations
  • Analytics cookies that help us understand usage patterns and improve our services
  • Performance cookies that monitor platform speed and reliability

You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality. We don't use cookies for advertising or share cookie data with advertising networks.

Children's Privacy

Huriven's financial modeling platform is designed for professional and educational use by individuals who are at least 16 years old. We don't knowingly collect personal information from children under 16 without parental consent.

If you believe we've inadvertently collected information from a child under 16, please contact us immediately. We'll investigate and delete any such information in accordance with applicable privacy laws.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or privacy practices. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

Minor updates, such as clarifications or formatting changes, may be made without prior notice. We encourage you to review this policy periodically to stay informed about how we protect your information.

Continued use of our platform after policy updates constitutes acceptance of the revised terms. If you disagree with changes, you may close your account and stop using our services.

Privacy Questions and Contact

If you have questions about this privacy policy, want to exercise your privacy rights, or need assistance with your account, we're here to help.

Email: contact@huriven.com
Phone: +1 (514) 463-6803
Mail: 1126 McGowan Dr, Prince George, BC V2M 6R1, Canada

We respond to privacy inquiries within 30 days and provide requested information or actions within applicable legal timeframes. For urgent privacy concerns, please indicate this in your communication.